[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.fenixinspiration.cz\/co-je-to-reklamacni-rad\/#Article","mainEntityOfPage":"https:\/\/www.fenixinspiration.cz\/co-je-to-reklamacni-rad\/","headline":"Co je to reklama\u010dn\u00ed \u0159\u00e1d","name":"Co je to reklama\u010dn\u00ed \u0159\u00e1d","description":"Abych v\u00e1m vysv\u011btlil, co je to reklama\u010dn\u00ed \u0159\u00e1d, tak v\u00e1m to uk\u00e1\u017eu na p\u0159\u00edkladu firmy: reklama\u010dn\u00ed \u0159\u00e1d Americk\u00e1-nebankovn\u00ed-hypot\u00e9ka. Reklama\u010dn\u00ed \u0159\u00e1d stanovuje pravidla a postupy pod\u00e1n\u00ed reklamace a st\u00ed\u017enosti klient\u016f. Klient m\u016f\u017ee podat reklamaci v p\u0159\u00edpad\u011b, \u017ee spole\u010dnosti jednala v rozporu se z\u00e1konem, nebo nen\u00ed spokojen s postupem spole\u010dnosti p\u0159i jedn\u00e1n\u00ed","datePublished":"2023-03-19","dateModified":"2023-03-19","author":{"@type":"Person","@id":"https:\/\/www.fenixinspiration.cz\/author\/#Person","name":"","url":"https:\/\/www.fenixinspiration.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/633c8fb9866a4b0403353760c35030d9478298d226363320d7bf91cdc3dbe3b6?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/633c8fb9866a4b0403353760c35030d9478298d226363320d7bf91cdc3dbe3b6?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"fenixinspiration.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.fenixinspiration.cz\/wp-content\/uploads\/10576-1712026234_s.png","url":"https:\/\/www.fenixinspiration.cz\/wp-content\/uploads\/10576-1712026234_s.png","height":0,"width":0},"url":"https:\/\/www.fenixinspiration.cz\/co-je-to-reklamacni-rad\/","wordCount":366,"articleBody":"       Abych v\u00e1m vysv\u011btlil, co je to reklama\u010dn\u00ed \u0159\u00e1d, tak v\u00e1m to uk\u00e1\u017eu na p\u0159\u00edkladu firmy: reklama\u010dn\u00ed \u0159\u00e1d Americk\u00e1-nebankovn\u00ed-hypot\u00e9ka. Reklama\u010dn\u00ed \u0159\u00e1d stanovuje pravidla a postupy pod\u00e1n\u00ed reklamace a st\u00ed\u017enosti klient\u016f. Klient m\u016f\u017ee podat reklamaci v p\u0159\u00edpad\u011b, \u017ee spole\u010dnosti jednala v rozporu se z\u00e1konem, nebo nen\u00ed spokojen s postupem spole\u010dnosti p\u0159i jedn\u00e1n\u00ed o uzav\u0159en\u00ed  http:\/\/www.strakonice.eu\/content\/jak-podat-zadost-o-uzavreni-manzelstvi smluvn\u00edho vztahu se spole\u010dnost\u00ed. Obecn\u00e9 z\u00e1sady: Reklama\u010dn\u00ed \u0159\u00e1d stanov\u00ed postupy a procesy pro pod\u00e1n\u00ed a vy\u0159izov\u00e1n\u00ed reklamac\u00ed a st\u00ed\u017enost\u00ed klient\u016f spole\u010dnosti. Co mus\u00ed obsahovat st\u00ed\u017enost? Jm\u00e9no a p\u0159\u00edjmen\u00ed klienta, datum narozen\u00ed, bydli\u0161t\u011b, \u010di kontaktn\u00ed adresu, telefon a e-mail, p\u0159edm\u011bt reklamace, st\u00ed\u017enosti, konkr\u00e9tn\u00ed popis probl\u00e9mu, \u010d\u00edslo smlouvy, vlastnoru\u010dn\u00ed podpis klienta, kopii smlouvy, \u010di jin\u00e9 podklady, kter\u00fdch se reklamace t\u00fdk\u00e1. Jak Prob\u00edh\u00e1 pod\u00e1n\u00ed a pr\u016fb\u011bh reklamace? Klient, bez odkladu uplatn\u00ed svou reklamaci, potom nastane skute\u010dnost pod\u00e1n\u00ed reklamace. Reklamaci lze podat p\u00edsemn\u011b, a to dopisem zaslan\u00fdm na adresu s\u00eddla spole\u010dnosti. Potom po doru\u010den\u00ed je st\u00ed\u017enost p\u0159ed\u00e1na k vy\u0159\u00edzen\u00ed pov\u011b\u0159en\u00e9mu zam\u011bstnanci spole\u010dnosti. Lh\u016fta, kter\u00e1 je nutn\u00e1 pro vy\u0159\u00edzen\u00ed reklamace je 30 kalend\u00e1\u0159n\u00edch dn\u016f a tento term\u00edn za\u010d\u00edn\u00e1 b\u011b\u017eet po doru\u010den\u00ed reklamace do s\u00eddla spole\u010dnosti. Pokud spole\u010dnost nen\u00ed schopn\u00e1 vy\u0159\u00eddit do 30 dn\u016f, tak mus\u00ed klientovi od\u016fvodnit pot\u0159eby prodlou\u017een\u00ed lh\u016fty. Pokud klient nedod\u00e1 p\u0159esn\u00e9 informace, vyhrazuje si spole\u010dnosti pr\u00e1vo po\u017e\u00e1dat klienta o dopln\u011bn\u00ed chyb\u011bj\u00edc\u00edch \u00fadaj\u016f. Pokud nedopln\u00ed klient \u00fadaje do 14 kalend\u00e1\u0159n\u00edch dn\u016f, spole\u010dnost uzav\u0159e tuto reklamaci jako neopr\u00e1vn\u011bnou. Kdy tak\u00e9 nebude st\u00ed\u017enosti, \u010di reklamace p\u0159ijata? Kdy\u017e osoba, kter\u00e1 poslala reklamac\u00ed, nen\u00ed klientem t\u00e9to spole\u010dnosti, d\u00e1le pokud se reklamace net\u00fdk\u00e1 nab\u00edzen\u00fdch produkt\u016f spole\u010dnosti. Kdy\u017e je zjevn\u00e9, \u017ee je reklamace pod\u00e1na za \u00fa\u010delem zneu\u017eit\u00ed. Pokud je reklamace na stejnou chybu pod\u00e1na v\u00edcekr\u00e1t.                                                                                                                                                                                                                                                                                                                                                                                                  "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Co je to reklama\u010dn\u00ed \u0159\u00e1d","item":"https:\/\/www.fenixinspiration.cz\/co-je-to-reklamacni-rad\/#breadcrumbitem"}]}]